Be empowered to make an informed decision about why Donna Chiacchia is a candidate of choice for your client or company. This website provides a summary of information for candidate selection. If you believe that Donna's credentials meet your client's or company's needs, contact her at askdonna@DonnaChiacchia.com, or through one of the Preferred Executive Recruiters.
Why You Should Hire Donna
Donna is an expert at taking the time honored traditions within her areas of expertise and blending them with 21st century vision. Her claim to fame in the corporate world began with some very basic and fundamental "best practices". She is often the first to arrive, the last to leave, and the most willing to make whatever the "vision" is, work. Regardless of her station, she always goes above and beyond the job description to achieve success for her employers and clients. Employers and clients always receive value from working with Donna because she produces durable, flexible and cost effective products and services. Donna separates herself from the pack by successfully repeating these practices for every client or employer. Her commitment to excellence is unwavering and her distinguished list of references will validate her superior skill set.
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| Donna working with front-line management at a client site. |
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Professional Profile
Donna is a performance oriented and motivational leader with a proven track record of bringing projects in on time or ahead of schedule, at or under budget, and at least a three to one return on a client or employer investment. She is an expert at engaging all levels of project staff into a consensus building, results oriented team. She consistently applies cost control expertise and strategic analysis skills to quickly identify and assess all contributing factors of challenging business situations. She designs and implements profitability improvement solutions to ensure customer satisfaction while motivating the work force to perform the tasks necessary to meet organizational objectives and vision.
Donna began her consulting career in 1986 with a privately held consulting firm in New Jersey. Since that time, she has distinguished herself as a high impact, passionate player, consistently delivering millions of dollars in savings and high percentages of productivity and profitability improvements for a wide variety of Fortune 500 clients. Donna brings this experience - including several systems and tool sets she has authored and successfully implemented - to clients and employers to provide a nimble, efficient and highly effective alternative for their companies.
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Career Roles and Titles
Donna always provides 110% for her client or employer, regardless of role or title. This list is a sample of roles and titles she has performed through out her career: Principal Business Process Architect/Engineer, Principal Business Analyst, Technical Writer, Project Manager/Director, Training and Development Specialist/Manager, Director of Operations, Director/VP of Administration
Clients and Employers by Industry
Financial Services: Bank of America (formerly RI Hospital Trust Bank) Providence, RI; Key Bank, NA, Albany, New York; Marine Midland Bank, Buffalo, NY; Merrill Lynch, New York, NY; National Westminster Bank, London, England
Information Technology: EMC, Hopkinton, MA; Dimension Data, South Africa/Framingham, MA; Granite Software, Inc., Blackstone, MA; MyCTO, LLC, Princeton Junction, NJ
Health Care: MassHealth-EOHHS, Boston, MA; Shands Memorial Hospital, Gainesville, FL
Insurance: FM Global Johnston, R.I., DentaQuest (Delta Dental) Boston, MA, American United Life (OneAmerica) Indianapolis, IN; PMA Insurance Group, Philadelphia, PA
Retail: Macy's Department Store, New York, NY; Staples, Inc. Framingham, MA
Advertising/Marketing: Word of Mouth Advertising, Warwick, RI
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Core Competencies
Program/Project Management, Business Process Architecture/Engineering, Organizational Development, Cultural Change Design Management, Performance Measurement Design, Strategic Planning, Training and Development, Technical Writing, Operations Management, Profitability Improvement, Website Design, Marketing Analysis, Communications
Technical Skills - Operating Systems
PC/Windows (95, 98, NT, 2000, XP) MacIntosh
Technical Skills - Software/Other Tools
Microsoft Professional Office, Microsoft Project, Excel, Visio, PowerPoint, Publisher, Word, Outlook, PageMaker, FileMaker, QuickBooks Pro, SharePoint, Oracle Financials, Enterprise Reporting
Education
International Academy of Performing Arts, Croatia/Yugoslavia
BA/MA Equivalent, Production Management
Worcester Academy, Worcester, MA.
AP College Courses, Professional Business
Coach/Mentor for PMP and Six Sigma Certifications
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Career Status
Availability: Under contract thru 09/10
Work Status: US Citizen - authorized to work for any employer in US
Salary: Contract Hourly; W2; negotiable based upon role and commute
Commute: Boston, Providence, Worcester
Position Type: Consultant/Contract/Perm FT
Travel: Up to 25% Continental 48
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| Preferred Recruiters
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Interview Excerpts
Q. For this role - we're looking for a seasoned and experienced Project Manager, who practices solid project management methodology, and can leverage it managing two complex, cross-functional projects. What have been your experiences with these types of projects?
A. For the past 20 plus years I have utilized several different types of project management tool sets and methodologies but regardless of what methodology or tool set is used, I have found that my skills of organization and listening have empowered me to leverage the best aspects of whatever practices are employed. As an example, at Staples, Inc., I was able to provide in conjunction with the Project Manager a project management methodology that I created specifically for them. We called it SSTARS (Scheduling and Status Reporting System). It empowered them to organize the project and finish it ahead of schedule.
Q. Candidates must have a demonstrated broad understanding of cross-functional business practices (not just IT). Tell us about your experience with this.
A. My experience with cross-functional business practices is one of my strengths. I have extensive experience in several disciplines necessary to act as a liaison between the business units and IT. I was able to bring my experience in Business Process, Business Analysis, Organizational Development, Cultural Change Design and Project Management to facilitate a functional bridge between the business units and the tech and development teams during my engagement with Staples.
Q. To be successful in this role, you need to be comfortable with translating project management process into clear terms for project team members so that they successfully and willingly engage in planning and execution. How would you go about accomplishing this?
A. This is where I believe I really excel. I am able to take teams of folks from Senior Vice Presidents to Front-Line Supervisors and communicate to them successfully all aspects of project management process so that they are comfortable, possess ownership and are empowered unilaterally to have input to the process. I often create tool sets with the team so they can report on their progress in a way that is meaningful to them and the recipients. Typically, the clients are able to report that their projects will be completed ahead of schedule and under budget when I am asked to be the Project Manager.The tool sets I create with my clients are durable, flexible and easy to use. Specifically, I created for Dimension Data a tool set I called SAM (System for Activity Management). It empowered them to capture work force productivity and utilization data as well as time and expense reporting data in an easy to use format. We brought the weekly status reporting from a four day effort to a four hour effort. Multiple business units of their organization as well as human resources and accounting were impacted by this tool set.Because we created that together it positioned them to take on Enterprise modules in a time efficient and cost effective manner, utilizing the principals and methodologies from their own system and transferring this knowledge to make better informed decisions about which modules would be most appropriate to the types of information they believed offered them maximum benefit.
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| Special thanks to these Preferred Recruiters |
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| Preferred Recruiter Brian J. Abrams |
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| Preferred Recruiter Elena Dolghi |
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| Preferred Recruiter Jamie Chafel |
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| Preferred Recruiter Lindsay Cammarta |
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| Preferred Recruiter Natalie Duran |
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| Preferred Recruiter Shana Westerman |
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