Donna L.K. Chiacchia - Management Consultant

"The best part of my day is helping you achieve your vision."

Be empowered to make an informed decision about why Donna Chiacchia is a consultant of choice for your company. Review her resume and Client Engagement Cases Studies. If you believe that Donna's credentials meet your company's needs contact her at or through one of her preferred recruiting agencies.

Mission Based - Solution Driven
Donna is an expert at taking time honored business management traditions within her areas of expertise and blending them with 21st century vision. She is distinguished in the corporate world by following very basic and fundamental "best practices" with a focused agenda and vision: create customized solutions for clients to provide world-class services and products to their customers.

Clients always receive value from working with Donna because she produces flexible and cost effective solutions, hand tailored to her client's needs. Donna distinguishes herself by successfully repeating these practices for every client. Her commitment to excellence for her clients is unwavering and her notable list of references will validate her superior skill set. 

Donna Chiacchia
Photography by Daniel Gagnon
Professional Profile
Donna is a mission based, solution driven leader with a proven track record of bringing projects in on time or ahead of schedule, at or under budget, and at least a three to one return on a client investment. She is an expert at engaging all levels of program and project staff into a consensus building, results oriented team. She consistently applies cost control expertise and strategic analysis skills to quickly identify and assess all contributing factors of challenging business situations. She designs and implements profitability improvement solutions to ensure customer satisfaction while motivating the work force to perform the tasks necessary to meet organizational objectives and vision.

Donna began her consulting career with a privately held consulting firm in New Jersey. Since that time, she has distinguished herself as a high impact, passionate player, consistently delivering millions of dollars in savings and high percentages of productivity and profitability improvements for a wide variety of Fortune 500 clients. Donna brings this experience - including several
systems and tool sets she has authored and successfully implemented to clients and employers to provide a nimble, efficient and highly effective alternative for their companies.

Career Roles and Titles
Donna has performed through out her career within these various roles and titles: Vice President of Operations, Director PMO, Program Manager, Project Manager, Principal Business Process Architect, Principal Business Process Engineer, and Principal Business Analyst

Clients by Industry
Financial Services
: Fidelity Investments, Boston, MA, State Street Financial, Boston, MA.; RBS - Citizens Bank, Providence, R.I.; Bank of America (formerly RI Hospital Trust Bank) Providence, RI; Key Bank, NA, Albany, New York; Marine Midland Bank, Buffalo, NY; Merrill Lynch, New York, NY; National Westminster Bank, London, England
Information Technology: Hewlett Packard Enterprises, Westborough, MA, SimpliVity, Westborough, MA, Dell/EMC, Hopkinton, MA; Dimension Data, South Africa/Framingham, MA; Granite Software, Inc., Blackstone, MA; MyCTO, LLC, Princeton Junction, NJ
Health Care: Fresenius Medical Care-NA, Waltham, MA, MassHealth-EOHHS, Boston, MA; Shands Memorial Hospital, Gainesville, FL
Pharmaceutical: Takeda, Boston, MA; Shire, Cambridge, MA
Insurance: FM Global Johnston, R.I., DentaQuest (Delta Dental) Boston, MA, American United Life (OneAmerica) Indianapolis, IN; PMA Insurance Group, Philadelphia, PA
Not-for-Profit: Massachusetts Medical Society, Trinity Episcopal Church, Western Diocese of Massachusetts
Retail: Staples, Inc. Framingham, MA; Macy's Department Store, New York, NY; Ingraham & Associates, Inc., Worcester, MA.
Advertising/Marketing: Fidelity Communications Agency, Boston, MA, Word of Mouth Advertising, Warwick, RI
Publishing: New England Journal of Medicine, Boston, MA; Addison, Barton & Cadman Publishing, MetroWest, MA

Core Competencies
Business Transformation, Mergers & Acquisitions, Organizational Development, Cultural Change Design Management, Performance Measurement Design, Strategic Planning, Program/Project Management, Business Process Architecture/Engineering, Business Analysis, Training and Development, Operations Management, Profitability Improvement, and Website Design

Technical Skills - Operating Systems/Software/Methodologies
PC/Windows and MacIntosh Operating Systems, Microsoft Professional Office, Microsoft Project, Excel, Visio, PowerPoint, Publisher, Word, Outlook, Brainshark, Qstream Adobe Marketing Cloud-(Dynamic Tag Manager, Analytics, Audience Manager), Lotus Notes, Salesforce, SharePoint, Oracle Financials11i and 12, Enterprise Reporting, Hewlitt Packard Project Portfolio Management (HP-PPM), Hewlitt Packard Quality Center 10.0 (HP-QC), Moxie Customer Spaces 9.1, JIRA 6.3, Smartsheets, Wrike, SDLC, Agile, SCRUM methodologies

International Academy of Performing Arts, Croatia/Yugoslavia
BA and MA Equivalent, Production Management
Worcester Academy, Worcester, MA.  
AP College Courses, Professional Business
Coach and Mentor for PMP and Six Sigma Programs